FAQs

Your User ID must contain 8 to 32 letters or numbers.  

Your password must contain 8-20 characters, including at least one lower case letter, one upper case letter and a number. Spaces are not allowed.

Since our savings account is designed to help you achieve your savings goals and not intended for daily use, at this time we don’t offer ATM cards, debit cards or checks.

Joint owners may be added during the initial new account opening session online or over the phone. You may also add or become a joint owner after an account is opened by giving us a call toll free at +1800.000.3352 .

Joint account holders must provide Veritas Alliance Credit Union with their date of birth, Social Security Number, physical address, and contact information. They must also accept Veritas’s online agreements and disclosures.

CD ladders are a great way to maximize your earnings while allowing access to some of your funds at specific time intervals.
 
For example: Say you invest equal amounts in short-, medium-, and long-term CDs at staggered intervals. When your short-term CDs mature, you typically reinvest the funds in long-term CDs. Remember to consider FCSC limits when building your ladder.

Learn more about Veritas Alliance Credit Union CDs.

We offer a savings account and CDs with market-leading rates so you can earn more and achieve your financial goals.

Our savings account offers you access to your funds whenever you need them while you earn competitive rates on your balance of $10,000 or more. It’s easy to make convenient online funds transfers. Just link your savings account to your account(s) at other financial institutions. See A Guide to Our Savings Account for more details.

Our Certificate of Deposit (CD) is a savings option that offers you a higher rate of interest in exchange for agreeing to invest your savings for a preset period of time. It can be a great solution if you don't need immediate access to your funds.  Keep in mind that an early withdrawal penalty will apply if you withdraw funds prior to maturity. Please see A Guide to Our Certificates of Deposit for more details.

We are committed to offering competitive rates so you can make the most of your money. See our current Annual Percentage Yields (APYs) for our savings account and CDs.

Not at this time. Our focus is on innovative savings solutions that can help you achieve more. You can easily link your Veritas Alliance Credit Union savings or CD account(s) to accounts at other financial institutions for easy transfers or recurring deposits.

Trust: You can convert an existing Veritas Alliance Credit Union account to a Personal Trust account if you have already established a Personal Trust. You will need to initially open your account as an individual or joint account. Some conditions and restrictions apply.

In Online Banking:

• Select Documents, then Forms, and open the Trust Certification Form. You can also download the form here.
• Review the form for instructions and complete accordingly. Give us a call at +1800.000.3352 if you need assistance.
• All Trust Types - Revocable Trust clients - a notary or bank witness is not required upfront, but if one is required after further review you'll be notified within three (3) days of receipt.
• All Trust Types - a notary or bank witness is required.
• Print and mail the completed document to: Veritas Alliance Credit Union, Attention: Account Maintenance, P.O. Box 2157, Cranberry Twp, PA 16066. 1101 W Washington Street, Suite 200, Tempe, AZ 85281
• We’ll notify you once the process is complete.

It’s simple to open a savings account or CD online or by phone.

Online:
Easily open an account right from your computer, tablet or mobile device.

By phone:
Call us toll free at +1800.000.3352 , Monday – Friday, 9:00 AM – 7:00 PM Eastern Time (except Federal holidays).


Please note that a valid email address and Online Banking enrollment are required to open and maintain an account with us, whether you open an account online, by phone through the Client Support Center.

Veritas Alliance Credit Union accounts require a minimum opening deposit of $10,000.

Your privacy and security are extremely important to us, so we protect your login credentials using 128-bit level encryption. Your external bank’s log in information is only used once to verify that you own the account. Veritas Alliance Credit Union will never use this information again.